Our Privacy policy consists of Personal data protection statement and Website Disclaimer:
PERSONAL DATA PROTECTION STATEMENT
Implementing the EU regulation 2016/679 GDPR (General Data Protection Regulation) is only way to secure our clients privacy, that is why we would like to inform you about the ways we collect, process and store information gathered through your voluntary submittal of personal data via our Contact form, E-mail, phone, in person, at fairs or from other agencies.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you navigate throughout our website www.adria-cruising-gulet.com.com and the choices you have associated with that data. By accessing this site, you signify your acceptance of these conditions. This policy applies when we act as a data controller with respect to the personal data of our visitors.
1.HOW WE COLLECT INFORMATION
From the moment you interact with us we gather information about you in order to optimise your search and user experience, and for analytical and informational purposes. We gather information through:
Phone, Contact form and Email: In order to generate and send an offer on your enquiry we need some contact details (name, e-mail address and phone numbers) that will be entered into our booking system.
Website: To improve the user experience on our web page i.e. for statistical purposes, we use data analytics tools which record technical data such as tracking the pages visited, clicks and searches taken, devices used (cell phone, tablet or computer) and source of the visit (google search, adsense, facebook etc). At this time only your country/city location is being recorded according to your IP address.
Social networks: When following us on social media, the social media provider is responsible for the collection, storage and use of your information, which you have shared with them. Please refer to the Privacy Policy of each social media platform.
2.WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
Personal data is information that specifically identifies an individual such as your name, email address, telephone/mobile phone number, address, company, Tax number, sex, country.
Depending on your level of interaction with us, we will gather and store various types of information. Basic private data such as name, e-mail and phone number are essential for us to answer your enquiry. We may ask for more private data only when you want to complete the charter contract and fill in the crew list data.
Personal data of a minor – gathering such information is restricted to minimum and only with parental approval. Minor’s personal information such as name, date of birth and passport details are required for filling a crew list data.
We collect this information in order to understand your needs and provide you with a better service, for internal record keeping, and for legal requirements. Your data will not be used for any marketing purposes, unless we have your explicit permission. We never give, share or sell your private information to any third parties, except to the charter company on whose behalf we have completed your charter contract.
3.WHO WE SHARE YOUR DATA WITH
Company processes your personal data to be able to deliver our services to you, and to run, maintain and develop our businesses. If you contact our sales, we will use the information provided by you in accordance with our terms of use.
There are different parties that we share some of your data with, such as staff, service providers (IT, analytic companies, pay per click PPC), suppliers with whose assets service will be provided to you, and representatives of the law if required. Bear in mind that all legal persons in EU are should comply with GDPR guidelines and that our associates have been aware of our Privacy policy.
Company processes your personal data to perform our contractual obligations towards you, and to comply with legal obligations. Furthermore, in order to ensure that our services are in line with your needs, these data will be used to gather information like statistical analysis, customer satisfaction surveys, business improvement, or any other business related action with an end goal of providing you the best possible offer.
4.HOW CAN YOU CONTROL YOUR PERSONAL DATA
Our goal is to provide you with access to your personal data whenever you use our services. If you find such data is incorrect, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. Subsequent revoking of consent does not affect the legality of previous processed personal data.
You may request details of personal data which we hold about you at any time. A small fee may be charged. If you would like a copy of the information held on you, please write to us through contacts stated on our web site "Contact" page.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information according to your guidelines.
You may choose to restrict the collection or use of your personal information. For example, if you have agreed on usage of your personal information for direct marketing purposes, you may change your mind at any time by making a written request.
If you believe that upon processing your data, we have violated Croatian and European data protection regulations please contact us to resolve that issue before making a complaint to Croatian Data protection Agency.
5.HOW WE PROTECT DATA
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. We have taken all technical and organizational reasonable measures to ensure that the information disclosed to us is kept secure, accurate and up to date and that is kept only for as long as is necessary for the purposes for which it is used. In case you have any questions, please feel free to contact us and we will respond as soon as possible to your requests and queries and help you in exercising your rights.
Although communication between your computer and the Company’s takes place through secure protocol thanks to SSL certificate and data encryption, you should be aware that the use of the Internet is not entirely secure. We will do our best to protect your personal data but we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features such as encryption to try to prevent unauthorized access.
What data breach procedures we have in place - We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
6.CHANGES
Any changes to our policy on the protection of personal data shall be disclosed in our Personal Data Protection Statement and on our website, and you will be adequately informed about them. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
7.COOKIES
To improve our offer, our websites contain "cookies" that are stored on computers of the website visitors. The "cookie" storage can be prevented, but this can limit the offerings of the website. "Cookies" provide the ability to store typical preferences of website visitors, optimize technical processes, and continually improve the offering.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer to do so. This may prevent you from taking full advantage of the website. More info is available on our ‘Cookies policy’ website.
8.LINKS
Our website contains links to other websites which we believe may be useful to our clients and visitors. The privacy policy described here does not apply to these sites – once you use these links to leave our website you will be visiting a website which we do not control and we cannot be responsible for any information you provide there.
WEBSITE DISCLAMER
The information contained in this website is for general information purposes only. The Website is made in good faith and while we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related photos contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. On the website Company can advertise real photos or render photos, therefore there could be a difference in presented and found condition. Company is not liable for potentially occurred differences.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Company’s website may contain links to other Websites that are not managed by the Company, which are included only for reference. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. We have no control over the nature, content and availability of those sites. Company’s liability on visiting others websites is excluded.
Every effort is made to keep the website up and running smoothly. However, Company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Permission is granted to view, electronically copy, and to print in hard copy portions of this website for personal and private use as an informational resource only to Company’s prospective clients and current clients. Any other use of materials on this website, in whole or in part, including reproduction for purposes other than those noted above, modification, distribution, or republication, without the prior written permission of the Company is strictly prohibited. You also may not, without Company’s prior expressed written permission, "mirror" any material contained on this website on any other server.
THIS SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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